Bilingual Customer Service Representative

2 weeks ago


Tempe, Arizona, United States BCForward Full time
Job Summary

We are seeking a highly skilled Bilingual Call Center Representative to join our team at BCforward. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, utilizing your fluency in French to communicate effectively and resolve customer inquiries.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and chat
  • Utilize your French language skills to communicate effectively with customers
  • Resolve customer inquiries and issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve shared goals
  • Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery

Requirements:

  • At least 6 months of call center experience
  • Strong computer and phone skills, with ability to use web-based applications
  • Excellent communication and interpersonal skills, both written and verbal
  • Able to manage multiple customer interactions simultaneously and convey confidence while resolving issues
  • Professional and friendly demeanor, with a customer-oriented attitude
  • Able to understand and accurately communicate customer needs, while demonstrating critical thinking and problem-solving skills
  • Must be able to pass a background and drug test
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Able to type 30 wpm

Benefits:

  • Comprehensive benefits package, including major medical, HSA, dental, vision, and 401k
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

BCforward is an equal-opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



  • Tempe, Arizona, United States Randstad Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at Randstad. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...


  • Tempe, Arizona, United States Dexian Full time

    Job Title: Bilingual Customer Service RepresentativeAt Dexian, we are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for managing escalated customer complaints and providing exceptional customer service to our clients.Key Responsibilities:Manage...


  • Tempe, Arizona, United States Dexian Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:Dexian is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and written contact.Key Responsibilities:Manage escalated customer...


  • Tempe, Arizona, United States Dexian Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:Dexian is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and written contact.Key Responsibilities:Manage escalated customer...


  • Tempe, Arizona, United States Heartland Hire Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Heartland Hire. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining accurate records of all inquiries and problems handled.Key...


  • Tempe, Arizona, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for managing escalated customer complaints in a financial services environment.Key ResponsibilitiesManage escalated customer complaints in a timely and professional...


  • Tempe, Arizona, United States Nielsen & Moller Auto Glass Distributors Full time

    Job OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Nielsen & Moller Auto Glass Distributors. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their complete satisfaction with our products and...


  • Tempe, Arizona, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled and bilingual customer service representative to join our team at TEKsystems.Key Responsibilities:Provide exceptional customer service to clients in English and Spanish.Act as the primary point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.Utilize...


  • Tempe, Arizona, United States Randstad Full time

    Job SummaryRandstad is seeking a skilled Bilingual Customer Service Representative to join our team in Tempe, AZ. This role involves managing escalated customer complaints in a financial services environment, requiring strong communication and problem-solving skills.Key ResponsibilitiesManage escalated customer complaints through active listening and...


  • Tempe, Arizona, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Randstad. As a Complaints Intake Specialist, you will be responsible for managing escalated customer complaints in a financial services environment.Key ResponsibilitiesResearch and review escalated complaints to determine an appropriate course of...


  • Tempe, Arizona, United States Dexian Full time

    Job Description:Dexian is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and written contact.Key Responsibilities:Customer Service: Serve customers with inquiries and complaints regarding...


  • Tempe, Arizona, United States Dexian Full time

    Job Description:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Dexian. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and written contact.Key Responsibilities:Respond to customer inquiries and complaints regarding financial...


  • Tempe, Arizona, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide top-notch customer service to clients...


  • Tempe, Arizona, United States Heartland Hire Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Heartland. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a positive customer experience.Key ResponsibilitiesRespond to customer...


  • Tempe, Arizona, United States CarMax Full time

    About the RoleWe are seeking a highly skilled Bilingual Call Center Representative to join our team at CarMax. As a key member of our Customer Experience team, you will play a vital role in delivering exceptional customer service to our customers.Key ResponsibilitiesConnect with inbound customers online and over the phone to understand their needs and...


  • Tempe, Arizona, United States Randstad North America, Inc. Full time

    Job Title: Bilingual Complaints Intake SpecialistRandstad North America, Inc. is seeking a skilled Bilingual Complaints Intake Specialist to join our team in Tempe, AZ.Job Summary:We are looking for a highly motivated and detail-oriented individual to handle customer complaints in a financial services environment. As a Bilingual Complaints Intake Specialist,...


  • Tempe, Arizona, United States Randstad Full time

    Job Title: Bilingual Complaints Intake SpecialistRandstad is seeking a highly skilled and empathetic Bilingual Complaints Intake Specialist to join our team in Tempe, AZ. This role is responsible for managing escalated customer complaints in a financial services environment, requiring excellent communication and problem-solving skills to de-escalate...


  • Tempe, Arizona, United States Randstad Full time

    Job Title: Bilingual Complaints Intake SpecialistWe are seeking a highly skilled Bilingual Complaints Intake Specialist to join our team at Randstad. As a key member of our customer service team, you will be responsible for handling escalated customer complaints in a financial services environment.Key Responsibilities:Manage escalated customer complaints...


  • Tempe, Arizona, United States Roto-Rooter Full time

    Job Summary:Roto-Rooter is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a member of our call center team, you will be responsible for providing world-class service to our customers, handling high-volume inbound calls in Spanish and English, and interacting with customers to resolve their plumbing issues.Key...


  • Tempe, Arizona, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending the right solutions for their...