Assistant Manager

21 hours ago


Austin, Texas, United States Design Within Reach Full time
About the Role

We are seeking an experienced Assistant Manager to join our Austin Studio team at Design Within Reach. As a key member of our leadership team, you will work closely with the Studio General Manager to drive sales and support team success.

Key Responsibilities
  • Provide leadership and support to the Studio team, handling management responsibilities in the absence of the General Manager.
  • Balance time between working with clients to make sales and provide exceptional service, and supporting the General Manager with various leadership initiatives.
  • Directly manage all Sales Assistants and Studio Interns.
  • Develop product and design knowledge and industry awareness.
  • Manage the full client lifecycle to meet and exceed sales goals.
  • Create client floorplans and design presentations.
  • Facilitate the DWR client experience and become an expert in educating clients on each product's story and details.
  • Travel for in-home client consultations and visits to local trade professionals.
  • Attend Studio meetings, participate in product trainings, share information among peers, and utilize the DWR website and catalog to foster continual growth of product knowledge base.
  • Assist in maintaining the Studio's design and visual standards using merchandising guidelines.
  • Fullfill customer needs and resolve issues in a manner consistent with DWR Client Experience guidelines.
  • Collaborate with fellow Associates and promote positive team spirit.
About Design Within Reach

At Design Within Reach, our purpose is to design for the good of humankind. We strive to redefine modern for the 21st century and support causes that align with our values, building a more sustainable, equitable, and beautiful future for everyone.

What We Offer
  • Comprehensive benefits package, including medical, dental, and vision insurance, paid holidays, parental leave, green transit subsidy, 401k, and more.
  • Eligibility for DWR's equal employment opportunities and commitment to diversity and inclusion.


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