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Assistant Manager

2 months ago


Austin, Texas, United States Urban Air Cedar Park Full time
Job Overview

Urban Air Cedar Park is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for driving success in the position while maintaining our Culture of Activating Awesome.

Key Responsibilities
  • Cultivate a High-Performing Team: Lead and motivate staff to provide exceptional customer service, ensuring all team members perform at a consistently high level.
  • Staff Development and Training: Assist in hiring, retention, coaching, and discipline; ensure execution of staff training programs.
  • Operational Excellence: Continuously improve operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.
  • Inventory and Expense Control: Assist the General Manager with inventory and controlling expenses.
  • Employee Recognition and Incentives: Ensure execution of all employee recognition and incentive programs as directed.
  • Other Duties: Perform other duties as assigned by the General Manager.
Requirements
  • Experience in Hospitality: 3+ years of supervisory or management experience in a hospitality setting, such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants.
  • Leadership Skills: Demonstrated ability to develop team members in areas of responsibility and lead by example.
  • Communication and Interpersonal Skills: Strong communication skills, ability to write and verbally communicate in a clear and concise manner, and ability to establish working relationships with all employees, management, and vendors.
  • Adaptability and Flexibility: Ability to work weekends, evenings, and holidays, and adapt to changes or challenges.
About Urban Air Cedar Park

Urban Air Adventure Parks is the nation's fastest growing Family Entertainment Company. We offer a variety of safe, fun, and affordable activities 7 days a week to families of all ages.