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Patient Care Coordinator for Third-Party Reproduction
2 months ago
Company Overview:
Illume Fertility, a leader in infertility treatment, provides comprehensive services including assisted reproductive technologies (ART) such as intrauterine insemination (IUI) and in-vitro fertilization (IVF). Recognized for its commitment to LGBTQ healthcare equality, Illume Fertility offers a holistic approach to wellness, featuring services like acupuncture, mental health support, and nutritional counseling across multiple locations.
Position Summary:
The role involves managing the entire patient journey and acting as a supportive ally throughout their care process. You will oversee the patient’s care plan within the Third-Party Reproduction Program, ensuring that all goals are met in alignment with professional clinical standards.
Key Responsibilities:
- Welcome patients at the reception and guide them through their appointments.
- Communicate with external healthcare providers to gather daily results and input them into the system.
- Request and compile medical records from patients for review and approval.
- Assist in maintaining regulatory compliance files and prepare documentation for inspections.
- Collect and organize operative and pathology reports for physician assessment.
- Serve as a communication bridge between patients and clinical teams.
- Advocate for patients by addressing their inquiries and concerns with the appropriate staff.
- Update patient records in the electronic medical record and scheduling systems.
- Encourage participation in wellness initiatives, including yoga, support groups, and nutrition seminars.
- Handle protected health information (PHI) in accordance with HIPAA regulations.
- Perform additional duties as required.
Qualifications:
- High School Diploma or equivalent.
Immunization Requirements:
Compliance with Illume Fertility's immunization policy is mandatory, including:
- Covid-19 Vaccination
- TB inoculation
- Flu vaccine
- Additional vaccines as mandated
Employee Benefits:
- 401(k) plan with matching
- Comprehensive dental and health insurance
- Employee assistance programs
- Flexible spending accounts
- Life insurance options
- Paid time off and referral programs
- Tuition reimbursement opportunities
- Vision insurance coverage
For more information about our services, please visit our website.