Strategic Business Leader

2 weeks ago


Palm Beach, Florida, United States Cascade Services Full time

Cascade Services is seeking a highly skilled and experienced General Manager to lead our team of professionals in the Southeast region. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement short and long-term business strategies in partnership with our leadership team.
  • Lead daily and weekly meetings with department managers and service teams to drive performance and achieve goals.
  • Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement.
  • Optimize resource allocation to maximize profitability and efficiency.
  • Implement quality control standards and procedures to ensure exceptional customer satisfaction.
  • Ensure compliance with safety and regulatory standards and regulations.

Sales and Marketing:

  • Develop and implement sales processes and metrics to drive revenue growth and customer acquisition.

Financial Management:

  • Manage budgeting and forecasting processes to achieve revenue and profitability goals.
  • Track and analyze key financial metrics to inform business decisions.

Team Leadership:

  • Lead, mentor, and develop a diverse team of technicians, support staff, and managers.
  • Utilize regular performance reviews to identify areas for growth and development.

Customer Relations:

  • Address customer concerns, feedback, and inquiries promptly to maintain a positive reputation.

Vendor and Supplier Management:

  • Ensure timely procurement of materials and equipment at competitive prices.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Proven experience in leadership, sales, and financial management.
  • Strong communication and interpersonal skills.
  • Ability to analyze data and make informed business decisions.


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