Deposit and Credit Service Manager

4 weeks ago


Newark, Delaware, United States City National Bank Full time
Job Summary

We are seeking an experienced Deposit and Credit Service Manager to join our team at City National Bank. In this role, you will oversee day-to-day servicing for respective teams and clients, manage internal service processes, and build strong relationships with clients.

About the Role

  • This position will involve coordinating branch facilitated requests, such as cashiers checks, cash orders, FX, etc.
  • The ideal candidate will possess excellent problem-solving skills, strong organizational abilities, and a commitment to meeting customer needs.

Key Responsibilities

  • Manage internal service processes, including outbound calling efforts to clients/prospects.
  • Coordinate branch facilitated requests, such as cashiers checks, cash orders, FX, etc.
  • Provide dedicated support to multiple sales teams to build and maintain client relationships.

Requirements

  • Bachelor's Degree or equivalent.
  • Minimum 2-3 years of experience in client service, banking operations, or banking relationship management support required.
  • Strong knowledge of bank products and services required.

Salary and Benefits

This role offers a competitive salary range of $22.27-$33.43 per hour, plus bonus and commission opportunities. Our benefits package includes comprehensive health insurance, retirement savings plan, and paid time off.



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