Hospitality Ambassador

6 days ago


Palm Springs, California, United States Onural Group Full time
Job Overview

We are a dynamic team driven by passionate individuals who strive for excellence in hospitality.

The Server role plays a vital part in crafting exceptional customer experiences and satisfaction.

Your primary objective should be to provide unparalleled guest satisfaction.

Estimated Salary: $43,000 - $60,000 per annum plus tips

Key Responsibilities
  • Greet and welcome guests, ensuring a seamless dining experience.
  • Take accurate food and beverage orders, utilizing our ordering system efficiently.
  • Offer personalized menu recommendations to enhance the dining experience.
  • Communicate special dietary needs and preferences to our kitchen staff.
  • Ensure prompt order fulfillment and maintain high-quality food standards.
  • Provide attentive service, refilling drinks and checking on guests regularly.
  • Address any customer concerns promptly, escalating issues to management if necessary.
  • Perform routine cleaning duties to maintain a clean and inviting environment.
  • Collaborate with management and hosts to ensure seamless guest interactions.
  • Inform guests of special offers and stock availability before ordering.
  • Efficiently serve beverages and maintain a well-stocked supply.
  • Maintain accuracy when entering orders into our point-of-sale system.
  • FOLLOW UP ON FOOD AND BEVERAGES WITH OUR BACK-OF-HOUSE TEAM.
  • Check on guests to gauge satisfaction and provide feedback to management.
  • Process customer payments efficiently.
Benefits Package
  • A fun, positive work environment that fosters growth and teamwork.
  • Paid time off to recharge and relax.
  • Competitive medical, dental, and vision plan options available for part-time and full-time team members.


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