Hospitality Ambassador

3 weeks ago


Desert Hot Springs, California, United States Oaklawn Racing Casino Resort Full time

We are seeking a highly skilled and experienced Server to join our team at the Oaklawn Racing Casino Resort. The successful candidate will be responsible for providing exceptional service to our guests, ensuring their dining experience is nothing short of outstanding.

About the Role

As a Server, you will be the face of our resort, interacting with guests on a daily basis. You will be required to maintain a high level of knowledge about our menu, promotions, and events to provide recommendations and exceed guest expectations.

You will work closely with the kitchen team to ensure that dishes are prepared to perfection and presented in a timely manner. Your attention to detail and ability to multitask will be essential in managing multiple tables and prioritizing orders.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintain a thorough knowledge of the menu, promotions, and events to make informed recommendations to guests.
  • Work efficiently and effectively to manage multiple tables and prioritize orders.
  • Collaborate with the kitchen team to ensure seamless service and presentation of dishes.
  • Develop a strong understanding of our resort's policies, procedures, and systems to provide accurate information to guests.
  • Assist with maintaining a clean and organized workspace, adhering to health and safety standards.
  • Promote a positive and respectful work environment, fostering open communication and teamwork.
Requirements
  • A minimum of 2 years' experience as a Server in a high-volume restaurant or hospitality setting.
  • Demonstrated ability to work effectively in a fast-paced environment, managing multiple tasks and priorities.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Availability to work varying shifts, including overtime when required.
Salary Information

The salary for this role is estimated to be around $40,000 - $60,000 per year, depending on experience and qualifications.

This figure is based on national averages and industry standards, taking into account the level of experience and qualifications required for the role. It is subject to change based on individual circumstances and may not reflect the actual salary offered to the successful candidate.



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