Escrow Account Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Escrow Account Manager to join our team at Cornerstone Servicing. As a key member of our mortgage servicing team, you will be responsible for processing activities related to escrow account management, review of work processed by the insurance and tax vendor for compliance, and preparation, processing, and follow-up on all aspects of Private Mortgage Insurance (PMI), Mortgage Insurance Premium (MIP), and Escrow Analysis.
Key Responsibilities:
- Monitor service delivery, productivity, and quality standards for tax, insurance, and insurance claims vendors.
- Perform exception processing on behalf of the tax vendor, track and maintain wire requests, and ensure the vendor is performing as expected.
- Track, disburse, and maintain mortgage insurance, perform escrow analysis, and review escrow shortages.
- Research requests, including performing thorough and detailed research, loan document review, and processing and monitoring of department reporting requirements and workflow.
Requirements:
- Experience in Black Knight MSP Servicing System is preferred.
- High School diploma, GED preferred or equivalent work experience.
- One or more years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to loan administration activities (real estate taxes, property insurance, escrow analysis, and mortgage insurance).
- Ability to multi-task in a fast-paced environment, while still being detailed and results-oriented, and able to understand complex transactions.
- Track record of delivering quantifiable results to the organization.
- Ability to contribute to the department in line with the company's vision and core values, driving frequent and continual organizational change and improvement.
- Effective verbal and written communication skills.
- Must be disciplined and well-organized with attention to detail.
- Excellent interpersonal and relationship-building skills.
- Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.).
What We Offer:
At Cornerstone Servicing, we recognize and reward hard work with a competitive salary, a full benefits package, and the potential for a performance-based bonus.
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