Front Desk Concierge Representative

3 days ago


Orlando, Florida, United States OneSpaWorld Full time

At OneSpaWorld, we are seeking a skilled and professional Front Desk Concierge to join our team. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service to our guests.

As a Front Desk Concierge, you will be responsible for ensuring that all guests receive a warm and welcoming experience, from the moment they arrive until they depart. You will be the face of our organization and play a critical role in setting the tone for their stay.

We are looking for someone with excellent communication and interpersonal skills, who can effectively handle multiple tasks and responsibilities simultaneously. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we encourage you to apply for this position.

Key Responsibilities:

  • Greet and welcome guests, responding to their queries and resolving any issues promptly.
  • Provide information on our services and amenities, as well as make recommendations based on guest preferences.
  • Process payments and manage front desk operations efficiently.

Requirements:

  • 1+ year of experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

Benefits:

  • A competitive salary range of $40,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health, vision, and dental insurance.
  • A 401(k) savings plan with employer match.


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