Front Desk Representative
3 weeks ago
Responsibilities:
- Welcome and check-in guests in a professional and personalized manner.
- Process payments and assist with guest billing policies.
- Resolve guest concerns and issues promptly and efficiently.
- Maintain a high level of knowledge about our resort's amenities and services.
- Assist with special requests and coordinate future visits.
Requirements:
- High school diploma or equivalent required; bachelor's degree in hospitality management preferred.
- Previous experience in a hotel or resort front desk position is essential.
- Excellent communication and problem-solving skills.
- Able to work flexible schedules, including holidays and weekends.
Estimated Salary Range: $40,000 - $60,000 per year, based on location and experience.
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