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Bilingual People Operations Specialist
2 months ago
Position Summary:
This role is dynamic and encompasses a variety of responsibilities aimed at supporting the strategic objectives and expansion plans of the organization. The People Operations Generalist will collaborate closely with the People Operations team to ensure accurate data management and effective communication with employees and leadership across the organization.
Key Responsibilities:
- Manage employee inquiries via phone and email, providing prompt responses and solutions.
- Maintain organized digital records for employees and their documentation.
- Assist in enhancing all People Operations-related processes and procedures.
- Utilize people analytics and reporting methodologies to inform decision-making.
- Support recruitment initiatives, including sourcing candidates and facilitating the onboarding process for managerial positions.
- Address inquiries from labor departments and verify employment details.
- Stay updated on compliance matters related to wages, employee benefits, personnel practices, and employment legislation.
- Promote and support initiatives aimed at enhancing employee diversity.
- Collaborate with various departments to communicate needs, exchange ideas, and identify solutions to enhance the employee experience.
- Travel as needed for company meetings, training sessions, and to support new location launches.
Qualifications:
- Bachelor's degree in Human Resources or a related field is preferred, along with a minimum of 3 years of experience in Human Resources.
- SHRM-CP or PHR/SPHR certifications are highly desirable.
- Additional training in People Operations is advantageous.
- Proficient in MS Office and HRIS systems.
- Demonstrated knowledge of employment and labor laws.
- Strong problem-solving skills and the ability to exercise discretion.
- Commitment to teamwork and achieving results that align with business objectives.
- Bilingual proficiency in English and Spanish is required.
- Detail-oriented with excellent written and verbal communication skills, strong organizational abilities, and effective analytical decision-making skills.
- Familiarity with employment law and strong interpersonal skills, including conflict resolution and critical thinking.
