Billing Operations Specialist

2 weeks ago


Marietta, Georgia, United States Insight Global Full time
Billing Specialist Job Description

We are seeking a highly skilled Billing Specialist to join our team at Insight Global. As a Billing Specialist, you will play a critical role in ensuring the efficient and accurate processing of customer invoices and payments.

Key Responsibilities:
  • Communicate effectively with internal and external stakeholders to resolve open tasks and maintain quality and service levels.
  • Ensure issues are addressed promptly and relevant parties are informed for proper resolution.
  • Make customer satisfaction the primary driver for successful quality processes with internal and external teams.
  • Develop a working understanding of internal technologies required for daily functions.
  • Collaborate with various internal departments to address problems preventing orders from billing to customers.
  • Partner with transportation providers to secure required documentation for customer billing.
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment.
Requirements:
  • At least 1 year of experience in audit, accounts receivable, accounts payable, load planning, or transportation/logistics.
  • At least 2 years of experience with Excel.
  • Experience with Microsoft Office.
  • Strong problem-solving skills.
  • Excellent verbal and written communication skills.
What We Offer:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex, sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.



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