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Shift Manager

2 months ago

East Ellijay, Georgia, United States CVS Health Full time

Job Summary: As a Shift Supervisor at CVS Health, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive business results. Your primary focus will be on supervising store operations, managing inventory, and ensuring a positive customer experience.

Key Responsibilities:

  • Supervise and direct store crew members to ensure efficient store operations and excellent customer service.
  • Assist customers with their questions, problems, and complaints in a professional and courteous manner.
  • Ensure the completion of all opening and closing procedures, including inventory management and cash handling.
  • Develop and implement strategies to promote CVS Health's customer service culture and drive sales growth.
  • Maintain customer and patient confidentiality in accordance with company policies and procedures.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of retail management experience, preferably in a supervisory role.
  • Excellent communication and leadership skills, with the ability to motivate and develop a team.
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment.