Management Associate

5 days ago


Raleigh, North Carolina, United States United Skates of America Full time

Job Summary:

United Skates of America is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facility, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Manage and supervise staff to ensure excellent customer service and a safe, clean, and enjoyable environment for guests.
  • Develop and implement strategies to increase sales and revenue growth.
  • Monitor and control cash handling and inventory management.
  • Collaborate with the management team to achieve business objectives and goals.
  • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner.
  • Stay up-to-date with industry trends and best practices to continuously improve operations and customer experience.

Requirements:

  • 2+ years of experience in a management or supervisory role in the entertainment, hospitality, or retail industry.
  • Proven track record of success in driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; bachelor's degree preferred.

What We Offer:

  • A competitive hourly rate of $16-$20 per hour, based on experience.
  • A fun and dynamic work environment with opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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