Medical Office Coordinator
4 weeks ago
This position serves as the initial point of contact for patients and families, providing exceptional customer service and support to ensure a positive experience within the practice.
The ideal candidate will possess excellent communication skills, be able to multitask, and maintain confidentiality while handling sensitive patient information.
Key Responsibilities- Customer Service: Greet patients, families, and visitors in a timely and professional manner, addressing their needs and concerns.
- Scheduling and Coordination: Schedule appointments, register patients, and coordinate referrals with providers and other healthcare teams.
- Administrative Tasks: Complete and update patient forms, verify insurance information, and process payments.
- Communication: Utilize various computer systems to access patient information, verify insurance coverage, and communicate with providers and patients.
- High School Diploma or equivalent
- Knowledge of medical terminology and office procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
This position requires the ability to work in a dynamic environment, handling multiple tasks and responsibilities while maintaining a high level of professionalism and confidentiality.
The ideal candidate will be able to work independently and as part of a team, demonstrating a commitment to providing exceptional customer service and support to patients and families.
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