Medical Office Coordinator

4 weeks ago


Midland, Texas, United States MyMichigan Health Full time
Job Summary

This position serves as the initial point of contact for patients and families, providing exceptional customer service and support to ensure a positive experience within the practice.

The ideal candidate will possess excellent communication skills, be able to multitask, and maintain confidentiality while handling sensitive patient information.

Key Responsibilities
  1. Customer Service: Greet patients, families, and visitors in a timely and professional manner, addressing their needs and concerns.
  2. Scheduling and Coordination: Schedule appointments, register patients, and coordinate referrals with providers and other healthcare teams.
  3. Administrative Tasks: Complete and update patient forms, verify insurance information, and process payments.
  4. Communication: Utilize various computer systems to access patient information, verify insurance coverage, and communicate with providers and patients.
Requirements
  • High School Diploma or equivalent
  • Knowledge of medical terminology and office procedures
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
Working Conditions

This position requires the ability to work in a dynamic environment, handling multiple tasks and responsibilities while maintaining a high level of professionalism and confidentiality.

The ideal candidate will be able to work independently and as part of a team, demonstrating a commitment to providing exceptional customer service and support to patients and families.



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