Orthodontic Patient Coordinator

4 weeks ago


Midland, Texas, United States Benevis Full time
Orthodontic Patient Coordinator Job Description

We are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team at Benevis. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and parents, ensuring a positive experience from check-in to check-out.

Key Responsibilities:

  • Verify patient insurance eligibility and service limits
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients when they enter or leave the office
  • Check in for daily appointments
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area

Requirements:

  • At least one year of customer service experience (preferably in healthcare, retail, restaurant or hospitality industry)
  • Willing to travel in territory assigned to team
  • High focus on customer service and satisfaction
  • Must love working with children
  • Compassion and high level of service for our patients, parents and staff

We Offer:

  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace.



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