Customer Service Representative

2 weeks ago


Saint James, United States SB Clinical Practice Management Full time
Job Summary

We are seeking a highly skilled and organized Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Schedule appointments and manage patient flow
  • Answer and direct phone calls in a professional and courteous manner
  • Verify patient information and update records as needed
  • Provide excellent customer service and resolve patient inquiries in a timely and effective manner
  • Work collaboratively with other staff members to ensure seamless communication and coordination
Requirements
  • High School Diploma or equivalent required
  • Strong organizational and communication skills
  • Excellent typing skills and friendly telephone etiquette
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of medical terminology and appointment scheduling systems a plus
What We Offer

We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. Our team is dedicated to providing exceptional patient care and we are committed to supporting our staff in their professional growth and development.



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