Customer Service Representative

21 hours ago


Saint James, Missouri, United States SB Clinical Practice Management Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Schedule appointments and manage patient flow
  • Answer and direct phone calls in a professional and courteous manner
  • Verify patient information and update records as needed
  • Provide excellent customer service and resolve patient inquiries in a timely and professional manner
  • Work collaboratively with our medical team to ensure seamless communication and care
Requirements
  • High School Diploma or equivalent required
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of medical terminology
Preferred Qualifications
  • Previous experience in a medical office or customer service role
  • Knowledge of appointment scheduling software and medical records systems
  • Ability to work in a team environment and provide excellent customer service
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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