On-site Zoom AV Specialist
4 weeks ago
We are seeking a highly skilled AV Collaboration Specialist to join our team at DMS. As an AV Collaboration Specialist, you will be responsible for the installation, configuration, and support of Zoom Rooms and Zoom Phone systems.
The ideal candidate will have experience in a Telephony Infrastructure Engineer or similar role and possess a strong understanding of the Audio Visual and Video Collaboration industry. You will be responsible for troubleshooting and resolving issues with Zoom Rooms and Zoom Phone systems, as well as providing training and support to L1 and other technical staff.
Key responsibilities will include:
- Troubleshooting and resolving issues with Zoom Rooms and Zoom Phone systems
- Providing training and support to L1 and other technical staff
- Configuring and installing Zoom Rooms and Zoom Phone systems
- Monitoring and reporting on system performance
- Validating new software and hardware, including beta releases
- Escalating issues to Zoom Engineering as necessary
The successful candidate will have excellent communication and problem-solving skills, with the ability to work well under pressure and prioritize tasks effectively. If you are a motivated and experienced AV professional looking for a new challenge, we encourage you to apply.
Technical Skills:
- Zoom Room (Required)
- Zoom Phone (Optional)
- Zoom Portal (Required)
- Video, Audio & Control line drawings (Required)
- Mechanical & Electrical drawings (Required)
Qualifications:
- Knowledge and understanding of the Audio Visual and Video Collaboration industry
- Good verbal and written communication skills
- Able to work well with others to get through hurdles
- Able to prioritize important versus urgent tasks & activities
- Able to trouble shoot, identify & resolve problems
Work Environment: Varies depending on client site
Physical Demands: Physically fit, lifting required
Position Type/Expected Hours of Work: Full time, 40 hours per week
Required Education and Experience: Experience in a Telephony Infrastructure Engineer or similar role
Additional Eligibility Qualifications: Full clean driving license, passport
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