Project Engineer

4 weeks ago


San Mateo, California, United States Inizio Partners Full time
About the Job

Inizio Partners is a top-rated business consulting, executive placement and IT staffing firm serving clients globally. Our clients include fortune 500 companies, consulting firms, startups, private equity & venture capital firms, etc.

We are currently recruiting for an Onsite Zoom - Project Engineer for a key client. Our client is a global leader in video collaboration and customer AV.

The On-site Zoom - Project Engineer's main responsibility will be within Zoom Room project activities, however, during downtime, there may be lite work and help needed around Zoom Phone.

Key Responsibilities:
  • Training and supporting L1 and other technical staff
  • Providing executive support and training to executive admins as needed
  • Monitoring of events
  • Proactive support (Monitoring, Config and Updates, System Optimization)
  • Validation of new Software and Hardware including Beta
  • Escalation to Zoom Engineering if determined a Zoom Software issue
  • Install, repair, and configuration of Zoom Rooms
  • Document & inventory Zoom Room & Phone appliances
  • Create & set up Zoom Room account profiles

Additional Responsibilities:
  • Perform site surveys during the handoff from the A/V integrator to ensure rooms are complete and ready for validation
  • Perform functional validation of each Zoom Room to ensure the room account is online, appliances are updated to the latest firmware, OS & software version, configured correctly & all Zoom Room features are operational
  • As time permits, may help with the Zoom Phone rollout

Requirements:
  • Knowledge and understanding of the Audio Visual and Video Collaboration industry
  • Able to prioritize important versus urgent tasks & activities

About Inizio Partners:
  • We are a top-rated business consulting, executive placement and IT staffing firm


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