Technical Services Specialist

3 weeks ago


Lincoln, Nebraska, United States Bryan Health Full time
Job Summary

We are seeking a highly skilled Technical Services Analyst to join our team at Bryan Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users, as well as implementing and maintaining our network infrastructure.

Key Responsibilities
  • Provide technical support and guidance to users on a wide range of hardware and software issues.
  • Implement and maintain our network infrastructure, including security patching and updating.
  • Install, configure, and test computer hardware, software, and peripherals.
  • Develop and maintain device and software inventories.
  • Assist network personnel with connectivity issues and access rights.
  • Develop documentation for user instruction and training.
  • Resolve Service Desk call tickets and update call status in a timely manner.
Requirements
  • High school diploma or equivalent required.
  • Associates degree in Computer Science or equivalent field of study preferred.
  • Minimum of two years experience in PC support activities required.
Working at Bryan Health

Bryan Health is a leading healthcare provider in the region, and we are committed to delivering exceptional patient care and service. As a Technical Services Analyst, you will be part of a dynamic team that is dedicated to providing innovative solutions and support to our users.



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