Senior Collections Supervisor

4 weeks ago


San Antonio, Texas, United States Pentagon Federal Credit Union Full time

Pentagon Federal Credit Union is seeking a highly skilled Senior Collections Supervisor to lead our San Antonio, Texas service center team. As a key member of our operations team, you will be responsible for overseeing the daily activities of a DCC collection team.

About Us

Pentagon Federal Credit Union is a not-for-profit, member-owned financial cooperative serving the military and their families. We are committed to providing exceptional financial services and building strong relationships with our members.

Job Description

As a Senior Collections Supervisor, you will be responsible for:

  1. Overseeing the daily operations of a DCC collection team
  2. Supervising a team of collection specialists
  3. Ensuring compliance with regulatory requirements
  4. Developing and implementing collection strategies to minimize delinquencies and losses
  5. Collaborating with other departments to achieve business objectives
Required Skills and Qualifications

To be successful in this role, you will need:

  1. A bachelor's degree in a related field, such as business or finance
  2. At least 5 years of experience in collections or a related field
  3. Strong leadership and communication skills
  4. Ability to analyze data and make informed decisions
  5. Experience with compliance and regulatory requirements
Benefits

Pentagon Federal Credit Union offers a comprehensive benefits package, including:

  1. Competitive salary and bonus structure
  2. Generous paid time off and holidays
  3. Health, dental, and vision insurance
  4. Retirement plan with employer match
  5. Employee assistance program
Salary

The estimated salary for this role is $85,000 - $110,000 per year, depending on experience.

Pentagon Federal Credit Union is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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