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Data Center Operations Specialist

2 months ago

Albany, New York, United States Amazon Data Services, Inc. Full time
About the Role

We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon Data Services, Inc. As a key member of our Data Center Engineering Operations team, you will play a critical role in maintaining and operating our critical infrastructure systems to ensure 99.999% uptime of our cloud computing portfolio.

Key Responsibilities
  • Drive innovation while reducing operational costs in the facilities.
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
  • Perform rack installs, rack decommissioning, operational readings, and facility management.
  • Provide key performance indicators to senior engineers.
  • Responsible for the onsite management of contractors, subcontractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
  • Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
  • Ensure all safety procedures are adhered to while performing work.
  • Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures, and building management systems.
  • Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value diverse experiences and believe that everyone has a unique perspective to bring to the table. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We strive for flexibility as part of our working culture, and we believe that achieving success at work should never come at the expense of sacrifices at home.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

What We're Looking For

We are open to hiring candidates to work out of one of the following locations:

New Albany, OH, USA

We're looking for a highly skilled Data Center Operations Specialist with:

  • Technical (Military/Trade School) training or 2+ years' of equivalent experience in a relevant industry (for example: electrical or mechanical)
  • 2+ years of electrical or mechanical experience
  • 2+ years' experience with Microsoft Office products (including Excel, Word, and PowerPoint)

Preferred qualifications include:

  • 4+ years of Data Center Engineering experience
  • Associates or Bachelor's Degree