Data Center Technician

3 days ago


Albany, New York, United States Amazon Full time
About the Role

We are seeking a highly skilled Data Center Technician to join our team at Amazon Web Services (AWS). As a Data Center Technician, you will be responsible for troubleshooting and resolving complex infrastructure issues, maintaining documentation, and collaborating with cross-functional teams to deliver high-quality services to our customers.

Key Responsibilities
  • Troubleshoot and resolve complex infrastructure issues, escalating to senior teams when necessary
  • Maintain accurate and up-to-date documentation of supported technologies and SOPs
  • Collaborate with cross-functional teams to deliver high-quality services to customers
  • Execute small projects independently and contribute to larger projects with senior team members
  • Act as an escalation point for junior technicians and provide guidance and support as needed
Requirements
  • Associate's degree or higher in an IT-related field, or equivalent experience and certifications
  • 2+ years of experience in computer hardware, technical troubleshooting, and remediation
  • Current, active US Government Security Clearance of Top Secret or above
  • Preferred qualifications include networking experience, CISCO and Juniper certifications, and experience working in a data center environment
About Amazon

Amazon is committed to a diverse and inclusive workplace. We value work-life harmony and strive to create a culture that empowers employees to be proud of their differences. We are continuously raising our performance bar as we strive to become Earth's Best Employer.



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