Shelter Operations Coordinator
4 weeks ago
Job Summary:
Tetra Tech is seeking a highly skilled Disaster Recovery Case Manager to join our team in Iowa. As a key member of our Disaster Response Team, you will play a critical role in providing case management services to disaster victims and assisting them in the recovery process.
Key Responsibilities:
- Conduct thorough assessments of clients' disaster-related needs and develop individualized recovery plans.
- Provide case management services to disaster victims, including answering phone calls and directing clients to the appropriate assistance.
- Coordinate and collaborate with internal and external stakeholders, including government agencies, nonprofits, and community organizations, to facilitate access to resources and services.
- Assist clients in applying for disaster assistance programs and other financial support mechanisms.
- Maintain accurate and confidential case files and documentation in compliance with organizational standards and regulatory requirements.
- Participate in training and professional development opportunities to enhance knowledge of disaster response and recovery strategies.
Qualifications:
- Must have reliable transportation and a valid driver's license.
- Must be able to work on site in Iowa and drive during operating hours to visit shelter locations.
- Social work experience preferred.
- Strong organizational and communication skills are required.
- Ability to maintain professional demeanor during incidents.
- Knowledge of social services resources and support systems is essential.
- Bilingual (preferred).
- Proficient in MS Office.
Additional Details:
- This is a temporary assignment expected to last up to 6 months.
- Work hours are 8 hours per day, 5 days a week, with 30-minute lunch breaks and two 15-minute breaks.
- Work on weekends as needed.
Equal Opportunity Employer:
Tetra Tech is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment.
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