Patient Access Assistant Lead

4 weeks ago


Saint Cloud, Minnesota, United States Centra Care Full time
Job Summary

We are seeking a highly skilled Patient Access Assistant Lead to join our team at CentraCare. As a Patient Access Assistant Lead, you will play a critical role in ensuring the smooth operation of our patient access services. This is a full-time position with a variable schedule, including Monday through Friday, 8-hour shifts between 6:30 a.m. and 5 p.m.

Key Responsibilities
  • Assist and lead the patient access team in a highly visible role, welcoming patients and checking them in for their appointments.
  • Verify patient and insurance information, process complex documents, and schedule appointments.
  • Manage phones, exercise professional judgment, and apply detailed knowledge of facility procedures.
  • Assist in training, coaching, and ongoing projects, data measures, and collection.
  • Support and implement patient safety and other safety practices.
Requirements
  • High School Diploma or GED or equivalent.
  • May travel to various other CentraCare locations.
  • Computer knowledge, keyboard skills, and skills using office equipment.
  • Working knowledge of all Prelude/ADT/Scheduling/Insurance authorization and referral functions within Epic.
  • Epic Certification Epic Prelude/ADT (or other Software Vendor) Credentialing required where applicable within one year of hire.
Preferred Qualifications
  • Medical terminology.
  • Post high school business training.
  • 3 years' experience in a healthcare setting.
  • Supervisory experience.
  • Knowledge of third-party payers, (ADT) admissions, discharges, transfer system highly preferred.
About Us

CentraCare has made the commitment to diversity in its workforce. All individuals, including those with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.



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