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Senior Client Manager

2 months ago


Baton Rouge, Louisiana, United States Gallagher Full time
About the Role

We are seeking a highly skilled and experienced Client Service Manager to join our team at Gallagher. As a key member of our client service team, you will be responsible for delivering exceptional service to our clients, driving business growth, and building strong relationships with our clients and stakeholders.

Key Responsibilities
  • Manage a portfolio of client accounts, providing proactive and reactive support to ensure client satisfaction and retention.
  • Develop and implement business growth strategies to increase revenue and expand our client base.
  • Build and maintain strong relationships with clients, stakeholders, and internal teams to ensure seamless communication and collaboration.
  • Collaborate with cross-functional teams to identify and capitalize on business opportunities.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence in client service.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in a relevant field, such as business, marketing, or communications.
  • At least 5 years of experience in client service, account management, or a related field.
  • Proven track record of delivering exceptional client service, driving business growth, and building strong relationships.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.