Restaurant Operations Manager

4 days ago


Denham Springs, Louisiana, United States Off The Hook Restaurants Full time
{"About Off The Hook": "Off The Hook Restaurants is a quick-casual dining experience that offers authentic Cajun cuisine in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region, combining the essence of Cajun cooking with the speedy convenience of a quick service restaurant.", "About the Role": "The General Manager is responsible for the strategic direction of their restaurant and must maintain operational standards while driving results through people development, sales, and profit growth. This role involves teaching, modeling, and upholding Off The Hook's culture standards for all team members, guests, and partners.", "Key Responsibilities": "
  • Oversee all aspects of restaurant operations to ensure efficiency, quality, and profitability.
  • Ensure operational policies, procedures, and standards to maintain consistency and meet business objectives.
  • Monitor sales and trends, taking corrective actions as needed to achieve financial goals.
  • Maintain high standards of food quality, cleanliness, and safety in compliance with health and safety regulations.
  • Conduct regular performance evaluations and provide ongoing leadership and coaching.
  • Develop and execute marketing strategies to attract and retain customers, increase sales, and promote brand awareness.
  • Build and maintain relationships with the community.
  • Address operational challenges and resolve conflicts or issues that may arise promptly and professionally.
  • Report all crises or emergencies to leadership in a timely and effective manner.
", "Requirements for Success": "
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.
  • Able to work a variety of shifts including days, evenings, and weekends, and travel as needed for work-related functions and training.
  • Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems.
  • Must be ServSafe certified or willing to obtain certification.
  • 3+ years of restaurant or retail management experience.
  • New restaurant opening experience preferred.
  • Must be 18 years of age or older.
  • High school diploma or equivalent required; some college preferred.
  • Possess a valid driver's license.
", "Job Summary": "We are seeking a highly skilled General Manager to lead our restaurant team and drive business growth. The ideal candidate will have a proven track record of success in restaurant management and a passion for delivering exceptional customer experiences.", "What We Offer": "
  • Competitive salary and bonus structure.
  • 401(k) matching and other benefits.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
", "How to Apply": "If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application with your resume and a cover letter outlining your qualifications and experience.", "Contact Information": "Please note that we do not accept applications via email or social media. All applications must be submitted through our website.", "Equal Employment Opportunity": "Off The Hook Restaurants is an equal opportunity employer and welcomes applications from diverse candidates.", "Language": "en-US"}
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