Experience Design Strategist and Lead

3 days ago

Austin, Texas, United States snipeHIRE Full time
Job Overview

We are seeking a seasoned Experience Design Strategist and Lead to join our team at snipeHIRE. As a key member of our client-centric team, you will be responsible for delivering strategic services to our clients, driving transformational change, and shaping a user-centric vision for their business.

Key Responsibilities

Client-Centered Design Thinking:

  • Facilitate and lead immersive design thinking workshops tailored to our client's specific needs, fostering a collaborative and user-centric mindset.
  • Collaborate with cross-functional teams to uncover insights, pain points, and opportunities within the client's ecosystem, ensuring seamless alignment and engagement throughout the strategic planning process.
  • Synthesize insights gathered from design thinking exercises and in-depth research to map out strategic opportunities that drive enhanced user experiences and foster business growth for our client.

Strategic Vision Co-creation:

  • Work closely with our client's stakeholders to co-create a transformative XD strategy that aligns with their organizational goals and user-centric vision, translating the collaborative vision and identified opportunities into a comprehensive, client-tailored roadmap for transformation.
  • Define key milestones, initiatives, and timelines that guide the client toward achieving their strategic objectives, ensuring a clear and data-informed approach.

Client Stakeholder Alignment:

  • Foster strong relationships with key stakeholders within our client's organization, including executives, business owners, end users, data analysts, engineers, product managers, and project leads, ensuring seamless alignment and engagement throughout the strategic planning process.
  • Present findings to our client in a persuasive manner that emphasizes the potential impact of proposed initiatives, championing a collaborative and user-centric mindset within both our internal team and the client's organization.

Collaborative Leadership:

  • Formulate clear, data-informed recommendations based on user research, analytics, and industry best practices, continuously evaluating the performance of the client's transformational initiatives using data-driven insights.
  • Encourage cross-functional dialogue, creative problem-solving, and co-creation, adjusting and iterating on the roadmap as necessary to ensure alignment with evolving business needs.
Requirements

  • Bachelor's or Master's degree in Design, Business, or related fields.
  • Minimum of 5 years of experience in design strategy, experience design, or related role, with a proven track record of driving strategic efforts around Decision Intelligence solutions.
  • Proven experience showcasing successful design thinking workshops, strategic vision development, and roadmap creation for clients.
  • Strong understanding of business fundamentals, especially unit economics and productivity metrics.
  • Proficiency in design thinking, user research methodologies, strategic planning, and agile development processes.
  • Creative thinker with a passion for innovation and problem-solving.
  • Excellent communication, presentation, and interpersonal skills, with a client-centric approach.
  • Familiarity with design and prototyping tools such as Sketch, Figma, or similar is advantageous.
  • Previous involvement in digital transformation projects or client consulting is highly desirable.

This is a remote work opportunity, allowing you to work from home and collaborate with our team.

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