Technical Services Technician

3 days ago


Oklahoma City, Oklahoma, United States Jobot Full time
Job Description
Jobot Consulting is seeking a highly skilled Desktop Support Technician to join our team in Oklahoma City. The successful candidate will be responsible for providing technical support and assistance related to computer systems, hardware, or software.

The ideal candidate will have 5+ years of experience in a similar role and possess strong knowledge of Microsoft and Apple operating systems, as well as proficiency in English. A Bachelor's degree in IT, Computer Science, or a relevant field is also required.

We estimate the salary for this position to be around $75,000-$95,000 per year, depending on experience.

Key Responsibilities
- Provide technical assistance and support via phone or email
- Perform remote troubleshooting using diagnostic techniques and pertinent questions
- Direct unresolved issues to the next level of support personnel
- Install, modify, and repair computer hardware and software
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

Requirements
- 5+ years of experience as a Desktop Support Technician or similar role
- Proficiency in English
- BSc/BA in IT, Computer Science, or relevant field
- Microsoft Certified Systems Administrator (MCSA) is a plus
- Experience with O365 and installing various software and hardware

Benefits
We offer a competitive salary, opportunities for growth and development, and a collaborative work environment.

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