Technical Support Specialist
1 day ago
Ekos Software, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our growing customer base. You will assist customers with technical problems related to our products and ensure that they are set up to optimally use our software to achieve their business goals.
Responsibilities:- Provide technical support to customers via phone, email, and video conference
- Assist customers with troubleshooting and resolving technical issues
- Participate in user support functions and ensure timely resolution of customer issues
- Collaborate with internal teams to provide customer feedback and drive solutions to customer issues
- Identify and report product deficiencies and serve as a customer advocate
- Experience in a customer-facing role, including customer service, sales, or technical support
- Exceptional troubleshooting skills and ability to resolve technical issues
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment and meet sales targets
- Knowledge of HTML, CSS, JavaScript, XML, SQL, or SQL Server Management Studio
- Empathy and ability to communicate complex technical concepts to non-technical customers
Ekos is a leading business management technology platform powering and empowering craft beverage businesses. We help beer, wine, and cider makers drive efficiencies, power growth, and streamline communication across their businesses. As a digital hub for all critical business information, Ekos makes it easy to manage day-to-day operations in inventory, production, sales, and accounting.
We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. Applicants must be authorized to work for any employer in the United States. Ekos is unable to sponsor or take over sponsorship of employment visas at this time.
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States TEKsystems Full timeJob OverviewCompany: TEKsystemsPosition: Technical Support SpecialistContract Duration: 12 Months MinimumRole SummaryTEKsystems is seeking dedicated Technical Support Specialists to assist internal personnel through inbound communication channels. Specialists will receive comprehensive training on proprietary tools, systems, and procedures, and will be...
-
Technical Support Specialist
1 week ago
Charlotte, North Carolina, United States Ferretti Search Full timeJob Title: Technical Support SpecialistFerretti Search is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our clients, ensuring a positive experience for end-users.Responsibilities:Provide technical support for hardware, software, and applications,...
-
Technical Support Specialist
5 days ago
Charlotte, North Carolina, United States CORA Physical Therapy Full timeTechnical Support SpecialistCORA Physical Therapy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level support and some second-level support for all software, hardware, and telecom issues for the field and corporate, serving as the primary technical point of...
-
Technical Support Specialist
1 day ago
Charlotte, North Carolina, United States CORA Physical Therapy Full timeTechnical Support SpecialistCORA Physical Therapy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level support and some second-level support for all software, hardware, and telecom issues for the field and corporate, serving as the primary technical point of...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States VorTek Systems Full timeTechnical Support Specialist Join Our Team We are seeking a dedicated Technical Support Specialist to provide exceptional hardware support to both residential and commercial clients. In this position, you will play a crucial role in delivering high-quality field service assistance for renowned PC manufacturers. The ideal candidate will be proactive,...
-
Technical Support Specialist
2 weeks ago
Charlotte, North Carolina, United States IBM Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at IBM. As a Technical Support Specialist, you will be the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.Key ResponsibilitiesAdvise clients on preventive maintenance, configuration,...
-
Technical Support Specialist
2 weeks ago
Charlotte, North Carolina, United States Gemaire Distributors, LLC Full timeJob SummaryGemaire Distributors, LLC is seeking a highly skilled Technical Support Specialist to provide technical assistance, training, and sales support to customers. The ideal candidate will have a strong background in HVAC technical service and excellent communication skills.Key ResponsibilitiesProvide technical support to customers via phone, email, or...
-
Technical Support Specialist
2 weeks ago
Charlotte, North Carolina, United States Gemaire Distributors, LLC Full timeJob SummaryGemaire Distributors, LLC is seeking a highly skilled Technical Support Specialist to provide technical assistance, training, and sales support to customers. The ideal candidate will have a strong background in HVAC technical service and excellent communication skills.Key ResponsibilitiesProvide technical support to customers via phone, email, or...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States CPI Security Full timeCPI Security, a leader in the security industry, is seeking a Technical Support Specialist to provide essential IT support. Established in 1991, CPI Security has evolved from a small company into one of the nation's top security providers, boasting a workforce of over 750 employees and numerous accolades for excellence in service. As a Technical Support...
-
Technical Support Specialist
4 days ago
Charlotte, North Carolina, United States Skanska Infrastructure Development Full timeJob DescriptionSkanska Infrastructure Development is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service and technical support to our clients, resolving technical issues and ensuring seamless operations.Key Responsibilities:Provide phone, email, and in-person...
-
Technical Support Specialist
1 day ago
Charlotte, North Carolina, United States Skanska Infrastructure Development Full timeJob DescriptionSkanska Infrastructure Development is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service and technical support to our clients, resolving technical issues and ensuring seamless operations.Key Responsibilities:Provide phone, email, and in-person...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States CPI Security Full timeCPI Security, a leader in the security industry, is seeking a Technical Support Specialist to enhance our IT support team. Established in 1991, CPI Security has evolved from a small startup to one of the nation's premier security providers, boasting a workforce of over 750 dedicated employees. Our commitment to excellence has earned us numerous accolades,...
-
Technical Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Apex Systems Full time**IMPORTANT: APPLICANTS MUST RESIDE WITHIN A 30 MILE RADIUS OF CHARLOTTE, NC**Apex Systems is in search of proficient Tier 1 Support Specialists who possess exceptional technical acumen and customer service capabilities.Work Arrangement: 100% REMOTE** (please refer to the above requirements)Note: Only local candidates will be considered at this time.Contract...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewPeraton is seeking proficient Customer Technical Specialists to enhance our client support capabilities across various technical domains. The selected candidates will deliver expert services directly to users, both remotely and on-site. This role is crucial for those who aspire to contribute to significant missions while collaborating with a...
-
Technical Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewWe are seeking dedicated Customer Technical Specialists to provide exceptional support for our clients' diverse technical requirements. The successful candidate will deliver professional assistance directly to end users, both remotely and on-site. This role is crucial in contributing to significant missions while collaborating with a...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewPeraton is seeking experienced Customer Technical Specialists to provide exceptional support to our clients facing various technical challenges. The selected individuals will deliver professional assistance directly to end users, both on-site and remotely. This role is essential for contributing to significant missions while collaborating...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewWe are seeking proficient Customer Technical Specialists to enhance our service delivery and assist clients with diverse technical requirements. The successful candidate will engage in professional service provision directly to end users, both in-person and through remote assistance. This role is integral to supporting critical operations...
-
Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewPeraton is seeking dedicated Customer Technical Specialists to enhance our service delivery and assist clients with their technical requirements. The successful candidates will engage directly with end users, providing expert assistance both remotely and on-site. This role is crucial for supporting our mission to ensure national security and...
-
Technical Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Peraton Full timePosition OverviewPeraton is seeking dedicated Customer Technical Specialists to provide exceptional support to our clients facing various technical challenges. The successful candidates will deliver professional assistance directly to end users, both on-site and through remote channels. This role is integral to our mission of enhancing national security and...
-
Advanced Technical Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Husqvarna Group Full timePosition Overview: Technical Product Support Specialist Level 2 at Husqvarna GroupThe Technical Product Support Specialist Level 2 plays a crucial role in delivering technical guidance, repair expertise, and troubleshooting assistance for the entire range of Husqvarna Group products. The primary focus is to offer comprehensive technical support to our...