Support Expert

3 weeks ago


Minneapolis, Minnesota, United States Nilfisk Group Full time
Job Overview:

We are seeking a talented Service Desk Specialist to join our team at Nilfisk Group. As a critical member of our service desk team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with cross-functional teams. This role requires strong problem-solving skills, effective communication, and the ability to work in a fast-paced environment.

Main Responsibilities:
  • Troubleshoot and resolve technical issues
  • Provide timely and accurate responses to customer inquiries
  • Collaborate with internal stakeholders to resolve complex issues

Requirements:
  • Diploma or equivalent in a related field
  • Minimum 2 years of customer support experience
  • Excellent communication and analytical skills
  • Ability to work in a team environment

Salary Range:
$50,000 - $65,000 per year

About Us:
Nilfisk Group is a global leader in the development and manufacturing of cleaning technology. Our company culture values diversity, inclusivity, and employee empowerment. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth.

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