Technical Support Specialist
7 days ago
Company Overview: Bayon IT is a renowned provider of managed IT services in the Minneapolis area, specializing in delivering exceptional support to businesses relying on Apple/Mac solutions.
">Salary: $40,000 per year, offering a competitive full-time exempt salary for this role.
">Job Description:
">- The primary goal is to provide expert end-user support and solutions for Apple and Mac hardware and software issues.">
- You will assist clients by delivering preventative maintenance, upgrades, implementations, training, etc.">
- Responsibilities include developing documentation for Bayon IT and its clients.">
- Delighting clients with a friendly, quick, and helpful experience is crucial.">
- Occasional site visits are necessary to assist clients and install hardware.">
Required Skills and Qualifications:
">- An intermediate user level of Macs, IT/SaaS solutions, software, and hardware is required.">
- A basic understanding of Windows/PCs is beneficial due to our line of work.">
- Effective communication skills, founded in being a good listener, are essential.">
- A personal passion and love for all Apple products and Mac computers are necessary.">
- A detail-oriented person who values documentation and processes is ideal.">
- The ability to keep up with and adapt to the fast-paced world of IT is vital.">
- A problem-solving approach and a deep desire to deliver an amazing client experience are crucial.">
- A valid driver's license and reliable transportation are also required.">
Benefits:
">- This position offers 7 days paid holidays and 96 hours of PTO.">
- A health insurance stipend and access to a 401k plan are provided.">
- An easy-going office environment and culture make it an enjoyable place to work.">
- Ongoing training on business Apple solutions, Microsoft365, next-gen cloud networking equipment, and modern SaaS solutions is available.">
Bayon IT is committed to providing best-in-class support and empowering our team members to succeed. As an Apple enthusiast, you will thrive in our dynamic environment.
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