Bio-Techne Support Expert
3 weeks ago
About Bio-Techne
Bio-Techne is a leading provider of tools for researchers in the Life Sciences and Clinical Diagnostics industries. Our goal is to enable scientists to advance their work and make new discoveries.
Job Description
This position is an exciting opportunity to join our team as a Customer Service Advisor. You will be working closely with our clients to understand their needs and provide solutions to their problems.
Main Tasks
- Act as the primary point of contact for clients regarding product and service inquiries
- Analyze and resolve complex technical issues with our products and services
- Develop and maintain relationships with clients to ensure their satisfaction
Requirements and Qualifications
- Degree in a relevant field such as life sciences, technology, or business
- Minimum 2 years of experience in customer-facing roles or similar environments
- Strong analytical and problem-solving skills
What We Offer
- Salary range: $62,000 - $85,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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