Technical Field Service Specialist

4 days ago


Morristown, Tennessee, United States Philips Full time

Job Title: Technical Field Service Specialist

Job Description:

We are seeking a highly skilled Technical Field Service Specialist to join our team. As a Technical Field Service Specialist, you will be responsible for providing technical support and services to our customers in the patient monitoring field.

Your Role:

  • Provide technical recommendations and solutions to customers based on their specific needs and requirements.
  • Install, configure, and troubleshoot complex patient monitoring systems and equipment.
  • Collaborate with internal and external resources to ensure seamless delivery of services and solutions.
  • Perform administrative tasks, including timesheets, service work orders, and expense reports, within established regulatory requirements and timeframes.
  • Travel across the specified geography to provide on-site support and services to customers.

Requirements:

  • 1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
  • Network configuration and/or troubleshooting experience, with a Cisco Certified Network Associate (CCNA) certification (or required to obtain within 4 months from beginning of employment).
  • Bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
  • Ability to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment.

About Philips:

We are a health technology company dedicated to improving the lives of patients and healthcare professionals. We believe that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.



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