Content Manager/Writer

21 hours ago


San Bruno, California, United States Walmart Full time
Job Title: Content Manager/Writer

Walmart is seeking a highly skilled Content Manager/Writer to oversee the development of technical content across various platforms. As a key member of the Seller Education team, you will be responsible for creating clear, concise, and accurate guides, video tutorials, and manuals to cater to both technical and non-technical audiences of Marketplace sellers and solution providers.

Key Responsibilities:
  • Develop a comprehensive strategy for API instructional content and create engaging technical content that can proficiently train our fast-growing Marketplace seller community on various Walmart solutions and tools.
  • Collaborate with subject matter experts to develop, produce, and deliver training resources tailored for our developer & API audiences.
  • Plan and produce top-tier educational resources and content experiences for sellers, including videos, release notes, virtual events, mobile app content, and more.
  • Audit content regularly to maintain its accuracy/relevancy, conduct in-depth research to identify content gaps, and thoroughly understand the products, solutions, and processes that you will be writing about.
  • Measure the effectiveness of the API content and drive on-going optimization to increase seller engagement.
Requirements:
  • Bachelor's degree in education, instructional design, communications, English, or a related field.
  • Two years of editorial content management or related experience.
  • Four years of copywriting experience, preferably in technical writing, developer education, and technical instruction.
  • Strong understanding of software development processes and technical concepts.
Preferred Qualifications:
  • Proven ability to learn processes and platforms quickly.
  • Excellent verbal and written communication skills.
  • Self-starter with a passion for processes and technical tools.
  • Collaborative work ethic as a partnership with stakeholders at all levels is key.
  • Ability to adapt quickly in an often ambiguous and fluid environment.

Walmart offers a competitive salary range of $96,000.00-$186,000.00, plus additional compensation including annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock. Benefits include medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, among others.



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