Customer Support Liaison
3 days ago
We are looking for a Customer Support Liaison to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
Job Description:- Greet guests and welcome them into the office.
- Answer questions, address complaints and give suitable information.
- Answer all incoming calls and redirect them or keep and distribute messages.
- Check, sort and forward e-mails.
- Process daily invoicing and credits.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
- Take up other duties as assigned (travel arrangements, appointment schedules etc.).
We offer a competitive salary of $50,000 per year, plus bonuses, medical/health insurance plan, sick leave, and vacation leave.
Requirements:- Proven experience as customer service representative or relevant position.
- Familiarity with the use office machines (e.g. fax, printer etc.).
- Thorough knowledge of customer service, office management and basic bookkeeping procedures.
- Excellent knowledge of MS Office (especially Outlook and Word).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Good problem-solving skills.
- Fluency in English; Ability to speak Spanish a plus.
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Customer Service Liaison
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Customer Service Liaison
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