Customer Support Specialist

2 weeks ago


Lincoln, Nebraska, United States Bryan Health Full time

We are seeking a professional and self-assured individual to represent Patient Financial Services by answering phone inquiries and responding to written and face-to-face inquiries related to billing.

Key Responsibilities:
  1. Answer phone inquiries and respond to written requests related to billing.
  2. Provide exceptional customer service and resolve issues in a timely manner.
  3. Work closely with the Patient Financial Services team to ensure seamless communication and efficient resolution of billing inquiries.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of billing processes and procedures.

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