Technical Support Specialist

4 weeks ago

Lincoln, Nebraska, United States Oracle Full time

Job Summary


We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.


Key Responsibilities



  • Field and resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide guidance and resolution on a wide range of technical and non-technical customer issues
  • Act as a liaison between Oracle employees and customers with little direction from management
  • Work with customers to ensure that contractual service expectations are exceeded
  • Perform other duties as requested or as deemed appropriate by management

Requirements



  • Minimum 2-3 years' experience installing/configuring/supporting/administering Micros F&B management software products (Reporting and Analytics, RES 3700, Simphony)
  • Experience/understanding of working in a data center
  • Degree or equivalent experience in a technical field
  • Knowledge of food and beverage management procedures
  • Minimum two years F&B experience
  • Previous experience in supporting alternative hospitality software products
  • 2+ years database experience (Oracle, MySQL) - Should be confident in writing/reading complex SQL queries and update statements
  • Working knowledge of Networks, PCs, and resolving installation issues
  • Experience working with virtual machines (VMWare, Oracle Virtualbox)
  • Familiarity of current operating systems
  • Previous technical support or help desk experience
  • Good interpersonal skills
  • Customer-focused demeanor
  • Knowledge of common help desk and ticketing solutions
  • Experience working with multi-functional teams
  • Career Level - IC2

What We Offer



  • Comprehensive benefits package including medical, dental, and vision insurance
  • Short-term disability and long-term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner, and pet insurance

About Us


As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.


We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.


Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.


We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.


We're committed to including people with disabilities at all stages of the employment process.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.


Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Client Technical Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Fiserv Full time

    At Fiserv, we're seeking a skilled Technical Support Specialist to join our team. As a Client Technical Support Specialist, you will be a crucial resource in providing technical support to clients and internal Fiserv associates. Your expertise in Precision core AIX servers and associated peripherals will be instrumental in resolving client issues and...

  • Client Technical Support Specialist

    1 month ago

    Lincoln, Nebraska, United States Fiserv Full time

    About the RoleFiserv is seeking a highly skilled Client Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical support to clients and internal Fiserv associates.Key ResponsibilitiesIndependently handle client calls, issues, and escalations with minimal supervision.Apply strong...

  • Technical Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Securitas Electronic Security Inc Full time

    At Securitas Healthcare, we empower caregivers to deliver connected, productive, and safe care. Our innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics, and senior living organizations worldwide protect people, use assets efficiently, and understand their operations for a caring and healing environment.The Tier II Support...

  • IT Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Excell Full time

    We are seeking a skilled IT Support Specialist to join our team at Excell, a leading IT managed services specialist. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktops, networks, and...

  • IT Support Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Govcio LLC Full time

    IT Support Specialist PositionOverview: GovCIO is seeking an IT Support Specialist to provide on-site technical assistance to our federal customer in Lincoln, NE.Responsibilities: The successful candidate will be part of a team that provides support for all on-site IT activities, consulting with support teams, customers, and technical staff to resolve...

  • Civil 3D Technical Specialist

    1 month ago

    Lincoln, Nebraska, United States Olsson Full time

    About the RoleWe are seeking a highly skilled Civil 3D Technical Specialist to join our Applied Technology team. As a key member of our team, you will partner with design teams to provide training, consulting, and technical support to streamline operations and improve efficiency.Key ResponsibilitiesProvide expert-level support and training to teams on Civil...

  • Application Support Specialist 2

    4 weeks ago

    Lincoln, Nebraska, United States Union Bank & Trust Full time

    Job SummaryAs a key member of the Union Bank & Trust team, the Application Support Specialist 2 will provide technical support for banking software applications, ensuring seamless operation and resolving issues efficiently. This role requires strong analytical and problem-solving skills, with the ability to communicate complex technical concepts to both...

  • Computer Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Bryan Health Full time

    Job Summary:The Computer Support Specialist role at Bryan Health is a critical position that requires a high level of technical expertise and excellent communication skills. As a member of the IT team, you will be responsible for providing computing support to physicians, employees, students, and vendors. This includes first-level problem determination,...

  • Medical Support Specialist

    1 month ago

    Lincoln, Nebraska, United States Concentra Full time

    Job SummaryWe are seeking a Medical Support Specialist to join our team at Concentra. As a Medical Support Specialist, you will play a vital role in providing exceptional care to our patients. Your clinical competency and compassion will make a meaningful difference in the lives of the patients you serve.ResponsibilitiesPerform routine medical and testing...

  • IT Technical Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States eXcell Full time

    pbJobOverview/b/ppWeareseekingaskilledITTechnicalSupportSpecialisttojoinourteamonsiteinLincoln,NE.Asakeymemberofourteam,youwillprovidetechnicalsupportfordesktops,networks,andsoftwareapplications./ppbKeyResponsibilities/b/pulliProvidetechnicalsupportforITendusers/liliInstallandconfiguresoftwareapplications,includingMicrosoftsuiteandproprietarysoftware/liliAss...

  • Administrative Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Bryan Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Talent Acquisition team at Bryan Health. As an Administrative Support Specialist, you will be responsible for providing administrative support to the Talent Acquisition team by achieving required compliance standards prior to an employee's start...

  • Clinical Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Unavailable Full time

    We are seeking a dedicated and compassionate Clinical Support Specialist to join our healthcare team at CHI Health. As a Clinical Support Specialist, you will play a vital role in ensuring the well-being of our patients by providing exceptional care and support throughout their clinic experience.Key Responsibilities:Administer medications accurately and...

  • Support Specialist for Developmental Disabilities

    2 weeks ago

    Lincoln, Nebraska, United States Apace Full time

    Job SummaryWe are seeking a highly motivated and compassionate Support Specialist to join our team at Apace. As a Support Specialist, you will play a vital role in providing training and support to individuals with developmental disabilities in their homes and community locations.Your primary responsibility will be to develop and implement tailored training...

  • Desktop Support Specialist

    1 month ago

    Lincoln, Nebraska, United States Murtech Full time

    Job SummaryAs a Desktop Support Technician at Murtech, you will be responsible for providing technical support for desktops, networks, and software applications. Your primary goal will be to ensure that all systems are running smoothly and efficiently, and that users have the necessary tools and resources to perform their jobs effectively.Key...

  • IT Specialist

    1 month ago

    Lincoln, Nebraska, United States RentVision Full time

    IT Specialist Job DescriptionRentVision is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will play a key role in ensuring the smooth operation of our systems, providing technical support to employees, and maintaining the security of our data.Key Responsibilities:Technical Support: Provide tier one technical support,...

  • IT Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Excell Full time

    As a key member of the eX cell team, you will play a vital role in providing exceptional IT support to our clients.Our client is seeking a highly skilled IT Support Technician to join their team onsite in Lincoln, NE.Key Responsibilities:Provide technical support for IT end usersOffer direction and support for a variety of operating systems and proprietary...

  • Nearby Support Specialist

    1 month ago

    Lincoln, Nebraska, United States Wyndy LLC Full time

    We are seeking a compassionate and reliable individual to provide support and assistance to those in need. As a Nearby Support Specialist, you will be responsible for aiding with daily tasks, offering emotional support, and ensuring a safe and comfortable environment.Key Responsibilities:Aiding with daily tasks and errandsProviding emotional support and...

  • Computer Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Bryan Health Full time

    **Job Summary**The Computer Support Specialist role at Bryan Health involves providing computing support to physicians, employees, students, and vendors. This includes first-level problem determination, problem/incident recording, problem resolution, and problem escalation for IT-supported products and services.**Key Responsibilities**Monitor Data Center...

  • Medical Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States Relig Staffing, Inc. Full time

    Job DescriptionAt Relig Staffing, Inc., we are seeking a skilled Medical Support Specialist to join our team. The ideal candidate will have experience assisting residents with daily living activities, answering call lights, and passing medications. This role is ideal for those who are passionate about providing exceptional care and support to our...

  • Processing Support Specialist

    4 weeks ago

    Lincoln, Nebraska, United States nextSource Full time

    Job Title: Processing Support SpecialistJob Summary:We are seeking a detail-oriented individual to join our team in a role supporting real estate transactions. The successful candidate will perform a range of administrative and support duties to assist with timely and accurate processing.Key Responsibilities:Provides exceptional support to branch operations...