Cashier Lead
2 months ago
We are seeking a highly skilled and experienced Cashier Lead to join our team at LACOSTE WOODBURY. As a Cashier Lead, you will be responsible for overseeing all activities surrounding the cash wrap, ensuring accurate processing of customer transactions, and providing exceptional customer service.
Key Responsibilities:- Manage the cash drawer of a primary store register, processing customer and associate transactions accurately, and ensuring management authorization is received as required.
- Develop a strong working knowledge of store computer systems to ring transactions, look up merchandise availability, and perform other necessary functions.
- Capture customer name and address information for each transaction to compile clientele lists.
- Answer telephones, respond to inquiries, and take merchandise orders, distributing them to sales associates on a rotating basis.
- Maintain the cash wrap in a neat and organized manner, keeping track of supply levels and notifying management when items need to be reordered.
- Develop a strong knowledge of Lacoste product to help locate items for customers.
- Protect store assets and inventory through awareness of loss prevention procedures, reporting violations to the supervisor, and notifying management of suspicious activity.
- Assist with the implementation of store visual directives, receipt of new merchandise, stocking and replenishment of the selling floor, and housekeeping.
- Prior experience in a retail environment is a plus.
- Good communication skills are required.
- Must be able to provide prompt and courteous service to customers to facilitate sales.
- Computer skills, including a retail point-of-sale software system and Microsoft Word, Excel, and Outlook, are necessary.
- Individual must be a team player, outgoing, well-organized, and able to prioritize assigned tasks.
- Must have excellent organization skills with the ability to multitask.
- Able to perform a wide variety of tasks, often changing assignments on short notice.
- Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume, and competitive environment.
- Must be proficient working with numbers to ensure correctness of data produced.
- Accountable: Providing answers to questions, proposing solutions, and integrating our role as a global economic player.
- Collaborative: Succeeding together, working together, sharing information, and trusting each other.
- Caring: Respecting our people, caring for customers, considering different points of view, diversity, and being concerned by others.
- Audacious: Taking risks, being creative and innovative, following the less taken path, and creating value.
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