Cashier Lead

2 months ago


Central Valley, New York, United States LACOSTE WOODBURY Full time
Job Title: Cashier Lead

We are seeking a highly skilled and experienced Cashier Lead to join our team at LACOSTE WOODBURY. As a Cashier Lead, you will be responsible for overseeing all activities surrounding the cash wrap, ensuring accurate processing of customer transactions, and providing exceptional customer service.

Key Responsibilities:
  • Manage the cash drawer of a primary store register, processing customer and associate transactions accurately, and ensuring management authorization is received as required.
  • Develop a strong working knowledge of store computer systems to ring transactions, look up merchandise availability, and perform other necessary functions.
  • Capture customer name and address information for each transaction to compile clientele lists.
  • Answer telephones, respond to inquiries, and take merchandise orders, distributing them to sales associates on a rotating basis.
  • Maintain the cash wrap in a neat and organized manner, keeping track of supply levels and notifying management when items need to be reordered.
  • Develop a strong knowledge of Lacoste product to help locate items for customers.
  • Protect store assets and inventory through awareness of loss prevention procedures, reporting violations to the supervisor, and notifying management of suspicious activity.
  • Assist with the implementation of store visual directives, receipt of new merchandise, stocking and replenishment of the selling floor, and housekeeping.
Requirements and Qualifications:
  • Prior experience in a retail environment is a plus.
  • Good communication skills are required.
  • Must be able to provide prompt and courteous service to customers to facilitate sales.
  • Computer skills, including a retail point-of-sale software system and Microsoft Word, Excel, and Outlook, are necessary.
  • Individual must be a team player, outgoing, well-organized, and able to prioritize assigned tasks.
  • Must have excellent organization skills with the ability to multitask.
  • Able to perform a wide variety of tasks, often changing assignments on short notice.
  • Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume, and competitive environment.
  • Must be proficient working with numbers to ensure correctness of data produced.
Core Values and Traits:
  • Accountable: Providing answers to questions, proposing solutions, and integrating our role as a global economic player.
  • Collaborative: Succeeding together, working together, sharing information, and trusting each other.
  • Caring: Respecting our people, caring for customers, considering different points of view, diversity, and being concerned by others.
  • Audacious: Taking risks, being creative and innovative, following the less taken path, and creating value.

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