Customer Service Lead

4 weeks ago


Apple Valley, California, United States Burlington Full time
Job Summary:

As a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. You will also assist the management team in communicating promotions and company updates. Additionally, you will monitor and validate returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for cashiers and other team members.

Key Responsibilities:

Direct cashier coverage and customer flow at the front of lines to ensure efficient service

Assist management team in communicating promotions and company updates

Monitor and validate returns, exchanges, check authorizations, voids, and other transactions

Support training for cashiers and other team members
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