Front Office Operations Manager

5 days ago


Grapevine, Texas, United States Aimbridge Hospitality Full time
About the Role

We are seeking a skilled and detail-oriented Hotel Night Auditor to join our team at Hyatt Place Dallas Grapevine. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions, maintaining a secure environment, and providing exceptional customer service.

Main Responsibilities:

  • Registering guests and making reservations
  • Preparing daily reports and balancing transactions
  • Conducting security walks to ensure hotel safety
  • Maintaining accurate records and resolving any discrepancies
  • Providing exceptional customer service to guests

Requirements:

  • At least 1 year of progressive experience in a hotel or related field
  • High School diploma or equivalent required
  • College coursework in a related field helpful
  • Previous supervisory responsibility preferred
  • Ability to work independently with minimal supervision
  • Knowledge of accounting principles and software

Benefits:

  • Competitive salary ($55,000 - $65,000 per year)
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan


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