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Technical Support Analyst
2 months ago
The Romanoff Group of Companies is seeking a dedicated Technical Support Analyst to become part of our dynamic team. We pride ourselves on our commitment to employee ownership and delivering exceptional service to our clients across various regions.
Benefits of Joining Romanoff- Recognized as a Top Workplace by Employees
- Attractive Compensation Package
- Extensive Benefits Offerings
- Life Insurance Provided by the Company
- Employee Stock Ownership Program
- Opportunities for Training and Career Advancement
- Paid Apprenticeship Programs
Key Responsibilities:
- Deliver technical assistance to colleagues
- Support equipment installation and user training
- Set up and configure workstations and related devices
- Manage and track device inventory
- Perform other related tasks as required
Qualifications:
- Expertise in Microsoft365 and Windows operating systems
- Familiarity with diverse IT environments
- Background in customer support positions
- Excellent communication and organizational abilities
Physical Demands:
- This is a non-contract, in-office role
- Ability to lift items weighing up to 50 pounds
- Frequent standing, kneeling, and bending required
We provide a comprehensive benefits package that includes medical, dental, vision, and additional perks. The Romanoff Group is committed to being an equal opportunity employer.
