Emergency Services RN Supervisor

1 week ago


Culver City, California, United States HealthEcareers - Client Full time
Job Summary:

As a key member of the HealthEcareers - Client team, the Emergency Services RN Supervisor - Clinical Operations Lead will provide strategic leadership and oversight to ensure the delivery of high-quality, patient-centered care in the Emergency Services Department. This role will be responsible for supervising the day-to-day operations, including clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, and quality management/improvement.

Key Responsibilities:
  • Leadership and Oversight: Provide strategic leadership and oversight to ensure the delivery of high-quality, patient-centered care in the Emergency Services Department.
  • Operational Management: Supervise the day-to-day operations, including clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, and quality management/improvement.
  • Quality and Performance Improvement: Evaluate and monitor quality of service and utilization standards, and implement processes to improve systems and patient care.
  • Staff Development and Management: Monitor, improve, and evaluate the performance of assigned staff, develop staff, counsel staff regarding performance issues, and resolve human resources and labor relations issues.
  • Collaboration and Communication: Collaborate with other managers and departments to develop appropriate levels of services, measure and improve internal and external customer satisfaction, meet access demands and service needs, and improve the cost structure.
  • Patient and Family Satisfaction: Investigate and resolve patient/family concerns regarding patient care and service quality.
  • Operational Efficiency: Monitor and expedite patient care as indicated by patient condition, and assign patients to staff as indicated by acuity.
Requirements:
  • Education: BSN or BA/BS in healthcare or closely related field, and graduate of an accredited school of nursing.
  • Experience: Minimum two (2) years recent clinical experience in emergency or critical care nursing services, or minimum two (2) years supervisory experience in critical care or emergency services nursing.
  • Licensure and Certification: Registered Nurse License (California) required at hire, Advanced Cardiac Life Support required at hire from American Heart Association, and Basic Life Support required at hire.
  • Additional Requirements: Ability to demonstrate knowledge of the Nurse Practice Act, TJC, EMTALA, and other local, state, and federal regulations, and must be able to work in a Labor/Management Partnership environment.


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