Luxury Fashion Sales Expert

7 days ago


Los Angeles, California, United States DFS Group Full time
About the Role

We are seeking an experienced and motivated Sales Associate to join our team at DFS Group. As a Sales Associate, you will be the brand ambassador, providing a one-on-one luxury selling experience for our customers.

Key Responsibilities
  • Selling via the Best Customer Experience
    • Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service.
    • Complete customer transactions in a professional and timely manner.
  • Floor and Product Presentation
    • Ensure floor presentation meets or exceeds brand and DFS requirements.
    • Maintain reasonable stock levels of all merchandise in the department.
  • Customer Service and Loyalty
    • Identify customer's temperaments and recommend products that suit their style.
    • Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
  • Team Collaboration
    • Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow.
Requirements
  • High School diploma or equivalent work experience sufficient to perform the essential functions of the job.
  • 2-4 years of sales experience in a luxury retail environment; Luxury fashion, fine jewelry and watches sales experience is preferred.
  • Knowledge of fashion and luxury industry.
  • Comfortable with one-on-one elevated customer service and commission environment.
  • Familiar with using the POS Terminal; with accurate and quick transaction handling ability.
  • High energy level, have a positive approach to job and group responsibilities.
  • Ability to work flexible hours / shifts, including weekends, nights and holidays.
  • Secondary language speaking beneficial, but not required.
Benefits
  • 401k Plan Contributions.
  • Paid Time Off.
  • Paid Holidays.
  • Monthly Commission/Incentives.
  • Parking Reimbursement.
  • Employee Discounts.

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