Help Desk Technician II

4 weeks ago


Colorado Springs, Colorado, United States General Dynamics Information Technology Full time

Job Title: Help Desk Technician II

Job Summary:

General Dynamics Information Technology (GDIT) is seeking a Help Desk Technician II to provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. The successful candidate will have a strong understanding of IT systems and be able to provide excellent customer service.

Responsibilities:

  • Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • Assist with the installation, configuration, and maintenance of computer systems and software
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Communicate effectively with customers to understand their technical needs and provide solutions

Requirements:

  • High School Diploma/GED
  • 1+ years of related experience
  • Security+ CE or another 8570 Cert
  • PWS 9.1 cert

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About GDIT:

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development.

Equal Opportunity Employer:

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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