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Patient Access Specialist

2 months ago

Orlando, Florida, United States AdventHealth Central Florida Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at AdventHealth Central Florida. As a Patient Access Specialist, you will play a critical role in ensuring that patients receive high-quality care by efficiently registering and processing patient information.

Key Responsibilities
  • Registration and Eligibility Verification: Ensure patients are accurately registered for all service lines, perform eligibility verification, and obtain pre-cert and/or authorizations.
  • Financial Arrangements and Collections: Make financial arrangements, request and receive payments for services, and perform cashiering functions.
  • Communication and Collaboration: Maintain a close working relationship with clinical partners to ensure open communication and collaboration between clinical, ancillary, and patient access departments.
  • Customer Service: Provide timely and courteous service to patients, families, and healthcare providers, ensuring a positive experience.
  • Productivity and Quality: Meet and exceed productivity standards, maintain accurate records, and adhere to quality standards.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: One year of relevant healthcare experience, including customer service and collections experience.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer applications.