Cashier - Guest Service Expert
5 days ago
We are seeking a skilled Cashier to join our team at Smashburger. As a Cashier, you will be the face of our restaurant, providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:- Greet guests with a smile and ensure a warm welcome to our restaurant.
- Promote a fun and positive work environment, fostering a sense of teamwork and camaraderie among colleagues.
- Be knowledgeable of all menu items and make meal suggestions to enhance the guest experience.
- Verify each guest order for accuracy, manage "to-go" orders, and process POS transactions with precision.
- Visit tables after food delivery to ensure guests have everything they need and that their experience has been perfect.
- Adhere to all active marketing promotions and encourage guests to complete surveys upon each visit.
- Foster and value a safe work environment by following all personal and food safety and security standards.
- Have pride in keeping floors, counters, dining area, and restrooms clean at all times.
- Ability to listen, communicate, and work well with others in a busy restaurant environment.
- Values integrity and doing the right thing, even when no one is watching.
- No experience necessary - we build better skills Must successfully complete Smashburger training program.
- Must be 16 years old.
- Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 25 lbs.
- Show up on time to work variable hours/days, including nights, weekends, and holidays.
- Adhere to Smashburger uniform policy.
- Must successfully complete Smashburger training program.
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations.
- Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify.
We are an equal opportunity employer and welcome applicants from diverse backgrounds. We are committed to creating a workplace free of discrimination and harassment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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