Cashier - Guest Service Expert

5 days ago


Richardson, Texas, United States Smashburger Full time
Cashier Job Description

We are seeking a skilled Cashier to join our team at Smashburger. As a Cashier, you will be the face of our restaurant, providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Greet guests with a smile and ensure a warm welcome to our restaurant.
  • Promote a fun and positive work environment, fostering a sense of teamwork and camaraderie among colleagues.
  • Be knowledgeable of all menu items and make meal suggestions to enhance the guest experience.
  • Verify each guest order for accuracy, manage "to-go" orders, and process POS transactions with precision.
  • Visit tables after food delivery to ensure guests have everything they need and that their experience has been perfect.
  • Adhere to all active marketing promotions and encourage guests to complete surveys upon each visit.
  • Foster and value a safe work environment by following all personal and food safety and security standards.
  • Have pride in keeping floors, counters, dining area, and restrooms clean at all times.
  • Ability to listen, communicate, and work well with others in a busy restaurant environment.
  • Values integrity and doing the right thing, even when no one is watching.
Requirements:
  • No experience necessary - we build better skills Must successfully complete Smashburger training program.
  • Must be 16 years old.
  • Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 25 lbs.
  • Show up on time to work variable hours/days, including nights, weekends, and holidays.
  • Adhere to Smashburger uniform policy.
  • Must successfully complete Smashburger training program.
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations.
  • Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We are committed to creating a workplace free of discrimination and harassment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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