Collections Process Manager

3 days ago


Medford, New York, United States Suffolk Credit Union Full time
Job Title: Collections Process Manager

We are seeking a highly skilled Collections Process Manager to join our team at Suffolk Credit Union. In this role, you will oversee the collections process, including supervisory oversight of other Collections Representatives. Your primary responsibility will be to manage delinquent accounts, negotiate payment arrangements, and ensure compliance with policies and regulations.

Key Responsibilities:
  • Reviews and provides guidance on Collection Representatives' work related to negative accounts, restraints, bankruptcies, deceased accounts, and TruStage.
  • Oversees daily and monthly payment postings to ensure accuracy.
  • Assists with collection calls on negative accounts and consumer loans when necessary.
  • Monitors various reports, including exempt funds transfers and 90-day deceased interest accruals.

Salary: $60,000 - $80,000 per year based on qualifications and experience.

This is a full-time position offering comprehensive benefits, including health plans, lifestyle spending accounts, 401(k) matching, and support for work-life balance. If you have one to two years of collections experience, preferably in a financial institution, we encourage you to apply.

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